Bulk Order Program
At LILYSILK, we want to inspire people to live a better life and more sustainable lifestyle. So we
officially launched the bulk order program to invite you to join us to make silk available for more. So
whether you want to improve your hospitality, airline service, etc., LILYSILK will be a good choice for
you!
Our Promise
EXCLUSIVE PRICING
Save on consumer prices with the exclusive price we offer you based on your order.
FLEXIBLE CHOICE
Retain the tag or not; using boxes or bags for packages depends on you.
FREE SHIPPING
Always enjoy free shipping for your bulk order.
CUSTOM ORDERS
Customization for size and embroidery are available.
How to Bulk an Order?
Fill Out a Form
Quote
Payment
Shipping
Received
Fill Out a Form
Quote
Payment
Shipping
Received
General Questions
What is the minimum quantity of a batch order?
At least 20. (But quantities less than 20 are negotiable)
Do you offer wholesale accounts or dropshipping partnerships?
Yes. We offer wholesale partnerships now. If you are willing to leverage our brand with your sales network, you could join our
Channel Partners Program for more details.
How do I place an order?
Once you’ve received your quote and determined that you’d like to proceed, we will send you an invoice. At
that time, we will also ask for your payment information. You will be able to review your invoice and
confirm your order before proceeding to payment.
Upon receiving your payment information, we will place your order and send you the package tracking number
once your order is shipped.
Do You Offer Samples?
We do not send out samples for now. If you want to sample a product before ordering, please place an order
directly through our website.
Do you offer embroidery/customization services on your products?
Currently, we offer embroidery and size customization for part of the products.
Please kindly know that an extra fee is needed for embroidery or custom service.
Can I bulk order items that are out of stock?
If a specific colorway/size of a product you'd like to bulk order is out of stock or only available for
pre-order, we'll consider it after receiving your products list and let you know.
Can I return all or part of my bulk order?
No. Bulk orders do not support the return policy for now.
Payment
Do you offer discounts for bulk orders?
We offer discounts on bulk orders, but it depends on the products and quantities you need.
Upon acquiring your order information, we will determine the discount we can offer and let you know.
What forms of payment do you accept on bulk orders?
We accept payment by credit card and Paypal.
Shipping
How long will it take to receive the bulk order?
Normally, we need 1-2 business days to process orders, and the shipping time to Australia is 6-12 Business Days.
Please note that the processing and shipping time may be longer for a large order.
Can I use my own FedEx/UPS account for bulk orders?
No. Shipment via third-party accounts is not acceptable.
