Need Help?

At LILYSILK, we are proud to offer highest quality products and provide the best customer service. We also understand sometimes things happen and we are always here to help. Here are some frequently asked questions for your reference.
Otherwise, you can contact us directly via the following methods so that our customer service team can provide further assistance.

Contact Us

First Name*
Surname*
Email*
Select a Topic*
Order Number(optional)

[email protected]

Any questions, reply within 24 hours.

Online_Chat

Available on Business Days

(Monday to Friday)

Phone

+1 909-861-1680

from 9:00am to 5:00pm PST (Monday to Friday)

or Call the Voicemail box :+1 213 262 0948

Contact Address

UK Head Office:

TEXTILETROVE LIMITED

TC ABO TC-ABO LUMINOUS HOUSE, 300 SOUTH ROW MILTON KEYNES

ENGLAND

UNITED KINGDOM MK9 2FR

*We do not accept returned items that were sent back by you directly without checking with us first.